Reg.Net unhelpful

Get help with the installation and running of the Zeus IDE. Please do not post bug reports or feature requests here. When in doubt post your question here.
Post Reply
TonyMc
Posts: 8
Joined: Sat Apr 16, 2005 6:51 pm
Location: Birmingham

Reg.Net unhelpful

Post by TonyMc » Sat Jan 27, 2007 9:43 pm

Hi,

back in December I upgraded to Zeus 3.95. Shortly thereafter the new 3.96 was released. When I try the Zeus upgrade from the purchase link I see a table which informs me that I should be eligible to the upgrade for $10.00. However, when I enter my invoice no. and email address, Reg.Net send me a link to a page that asks me to pay $25.00 for the upgrade. I have emailed Reg.Net to tell them about this and I simply got an automated response (at least I hope it was automated, I hope no human being would ignore the content of the email like that) sending me the registration code for version 3.95. I emailed back askinf for a more intelligent response (and I was nice about it) but have had no further response. I would like to upgrade but I am not willing to pay another $25.00, so I hope that Jussi can sort this out. I am only posting on the public forum because I am wondering if others are having the same difficulty. I guess it would only be a problem for those who purchased Zeus or an upgrade since December 13th.

Best,
Tony

jussij
Site Admin
Posts: 2447
Joined: Fri Aug 13, 2004 5:10 pm

Post by jussij » Sun Jan 28, 2007 12:11 am

Hi Tony,

I not exactly sure on how the RegNet system works but I suspect is not that smart and shows the single $25-00 upgrade price (i.e. because there is only one upgrade page). But I am pretty sure the system will still charge the correct $10-00 upgrade price. So what I would suggest is proceeding with the upgrade.

Once the upgrade is processed RegNet should send you an e-mail with the exact amount charged, so if you find this is not the correct $10-00 amount, just send an e-mail to sales at zeusedit dot com and I will make sure RegNet adjust the order to the correct amount.

Cheers Jussi

Post Reply
kuchnie warszawa opinie

Who is online

Users browsing this forum: No registered users and 5 guests