Error Accessing Help Files

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jussij
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Joined: Fri Aug 13, 2004 5:10 pm

Error Accessing Help Files

Post by jussij » Tue Aug 11, 2009 1:06 am

For security reason, latter versions of Windows disable the execution of scripts and html codes which can mean certain help files fail to view.

To make these help files viewable the ItssRestrictions registry will need to be modified.

To do this use the regedit.exe utiltiy to import the following key details:

Code: Select all

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\HTMLHelp\1.x\ItssRestrictions]
"MaxAllowedZone"=dword:00000001
In the registry details above set the MaxAllowedZone to suit.

The MaxAllowedZone controls the level of access as summarizes in the table below:

Code: Select all

+----------------+---------+----------+---------+----------+------------+
|                |  Local  |  Local   | Trusted |          | Restricted |
| MaxAllowedZone | Machine | Intranet |  Sites  | Internet |    Sites   |
+----------------+---------+----------+---------+----------+------------+
| 0              | Allowed | Blocked  | Blocked | Blocked  | Blocked    |
| 1              | Allowed | Allowed  | Blocked | Blocked  | Blocked    |
| 2              | Allowed | Allowed  | Allowed | Blocked  | Blocked    |
| 3              | Allowed | Allowed  | Allowed | Allowed  | Blocked    |
| 4              | Allowed | Allowed  | Allowed | Allowed  | Allowed    |
+----------------+---------+----------+---------+----------+------------+
Warning: Be careful when setting the maximum allowable zone, making sure to only enable those security zones that you trust.

For more information about Internet Explorer Security Zones refer to the folowing knowledge base article:

174360 How to use security zones in Internet Explorer

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